THOUGHT OF THE MONTH    

WHEN FACED WITH A PROBLEM, APPLY L.A.M.P.: LOOK/LISTEN, ASSESS THE SITUATION, MAKE A DECISION & PROCEED.

COMMENT

 WE TEND TO REACT FROM THE GUT/’SHOOT FROM THE HIP’ WHEREAS LISTENING IS SUCH AN IMPORTANT BUT UNDER-UTILIZED SKILL & IT GETS LOST IN THE PROCESS – GIVE YOURSELF & THE OTHER PARTY A COUPLE OF SECONDS BEFORE RESPONDING – YOU’LL FIND THE RESPONSE WILL THEN BE MUCH MORE VALUABLE!